Wednesday, 18 February 2026

Configuring Order reference on orders to a supplier in Annapurna

The order reference on the supplier order can be configured but it has to be unique.so it will usually involve the job number.  

You configure the reference in the supplier configuration and there are a number of fields that you can choose from.  

They include:
  • {order}   Annapurna order number
  • {tray}  Annapurna tray number
  • {labref}   Annapurna reference as provided by the customer - can be long but has been used in special cases for retail chains where the reference is tre retail chain order number.
  • {uncut}  Indicator for the order type, where the order type is useful to know when opening the parcel of lenses..
  • {hold}  The customer reference for goods in. Note larger labs will have separate goods in and goods out areas so in the customer record, the "hold" is for goods in and the "Delivery box" is for goods out.

As an example, you can specify {hold}-{order}.  The - is crucial as this is the delimiter between the fields.

This is typically printed on the label when sent back or on accompanying paper or both.   When the lenses are received then the reference can be used to direct work in the lab.  However, orders are typically scanned into the Annapurna receive lenses module by scanning the barcode.  Annapurna will detect the order number from the reference, this is the numeric component.   The receive module will then guide the operator on the necessary action to be taken such as pass to glazing, match with a frame in the frame hotel.

Release Notes: Annapurna Version 405

The below outlines the key updates within Annapurna version 405. Other minor bug fixes have been made along with these.

Updates for Invoice Checking
An update has been made to further check if an invoice has been raised. If an invoice has already been raised for a job, Annapurna will now block any attempt to raise a second one.

Printing Job Comments
WordPad has been removed in later releases of Windows. An update has been made to Annapurna to still allow the printing of comments.

Customer Extract Not Retaining Attributes
An update has been made to retain the Attributes that are set when importing and exporting customer information.

On Demand Sending
Updates have been made to be able to release jobs that already have the EORI attribute set.

Thursday, 5 February 2026

Release Notes: Annapurna Version 404.6

The below outlines the key updates within Annapurna version 404.6. Other minor bug fixes have been made along with these.

Showing Machines on Returns
When a return is recorded an external machine may also want to be recorded there is now a setting to show the machines.

Update for CSV Supplier
An update was made to allow the customer number to be apart of the reference when sending to a CSV supplier.


Release Notes: Annapurna Version 404.3

The below outlines the key updates within Annapurna version 404.3. Other minor bug fixes have been made along with these.

Local Mapping Free Form Tag
Freeform can now be mapped to the supplier using <>

Wednesday, 14 January 2026

Release Notes: Annapurna Version 404.2

The below outlines the key updates within Annapurna version 404.2. Other minor bug fixes have been made along with these.

Frame Bin
The frame bin was not displaying on order prints. This issue has now been resolved.

Selecting Menus by Character Input
A bug allowed users to open unassigned menus by typing the character. This has now been fixed.

Hold Area
Annapurna now correctly handles jobs returned from the supplier with the hold area placed before the job number.

Home Delivery
An update ensures that Home Delivery addresses are now saved correctly.

Wednesday, 7 January 2026

Release Notes: Annapurna Version 404

The below outlines the key updates within Annapurna version 404. Other minor bug fixes have been made along with these.

Auto Reports
There was an error where auto reports were not running, this has been fixed.

Local Mapping using [add] to map the Add
There has been a new addition where the add can be dropped when sending to the supplier.

Sunday, 30 November 2025

Hold Area

Annapurna has the ability to store a holding area name for each customer. This ensures that when orders are received from the supplier, they are directed to the correct location.
Customer Setup
  • Navigate to the Customer record.
  • On the Basic tab, enter the holding area information in the designated field.
Sending to Supplier
  • Go to Purchasing → Send to Supplier.
  • Select the Configuration tab.
  • Choose the supplier from the left-hand side.
  • In the Reference box, add {hold} to what is currently in the reference box e.g. {order}-{hold}
When the order is sent to the supplier, the system will automatically include the holding area information.