Customers On stop - Emailing Credit control

When an order is being entered for a customer on stop, it is possible to get the order emailed to Credit Control so that they can follow up with the customer.

This is done by going to Settings / Labname / Webservice / Credit Control Email 

Enter here the email address that is to receive the emails.

When an order is entered and the customer is on stop then the operator can press the draft button to hold the order for future use. This will then trigger the email to customer services.

End of year - Working day calendar

A reminder that the holidays should be entered for 2014 in order to make sure that correct target dates are calculated. 

This is in Settings / Targets.

Charging for "Prism for Decentration"

Up until now, if prism for decentration was entered via the enhanced prism input screen then this was only an instruction to tell Annapurna to work prism so as to use a smaller diameter. It is now possible to have this trigger a prism charge by making a setting.

V2.42

Tip:Finding a lens if you know the lens code

There is a quick method to choosing the lens if you do happen to know the code.  For example if the lens code is XOSV then you can put /XOSV in the filter  and you will be taken directly to that lens.  Note, it is important that you put the / in to indicate that it is a filter on the lenscode only.

Frame Pricelists for Empty frame and for Glazed frame

It turns out that it is often the case that a frame is sold at a different price when it is sold on its own or glazed.

In order to allow for this, you can now set a pricelist in the settings for empty frame and for selling the frame in an Rx order.

It is under pricing / default pricelists.

Kalahari - Exact tools

When Kalahari cannot find a suitable tool to use then an error is given.  It can be that the lab can cut tools for the job. An update has been made so that the job can be accepted without an error in these circumstances and the lab will cut the Exact tool.  This is done by clicking on the icon (cutter) alongside the tool selection box on the results screen.

Packages - different lenses right and left

Up until now, Annapurna has required that the same lens has to be in both eyes for a package to be applied but now Annapurna has been updated so that if a different lenses are chosen for right and left eyes AND both fall within the package rules then it will price the job as the average of the two eyes.

So is the package is £10.00 for right eye and £14.00 for the left eye then the package price will be £12.00.

This typically happens when a stock lens is used for one eye and a surfaced lens for the other eye.