Storing Send-in frames in a defined bin location

 

Bin number for Send in frames.

This is a simple way to record a location for the frames that are received and are waiting for lenses to arrive.

In Settings / Job Entry / Frame Actions, tick “Ask for Bin on Send In Frames”.

In Order Entry, when the order is placed a question for the frame bin number is asked. This is usually done by having a set of small tags / barcodes with bin numbers on. One of these is taken from the free list of unused tags and entered. This number is then recorded on the order and can be printed on the layout.

The frame is then taken to the area and placed in the appropriate bin with the tag. The frame bin can also be seen in View Order.

When the lenses arrive, the receive program is used to record the lenses which will also show the frame bin.

The frame is matched to the lenses. The tag can then be returned to the free list or placed in the tray. If there is a glazing reject then the tag can be used to return the frame to the bin. In this case when the order is completed then the tag can be returned to the free list.

Including EORI on delivery notes

There are program updates to include an EORI number in the delivery note.  

More details are here: 

EORI Updates

Automatic Sending Orders to Supplier

 Sending Orders to the suppler automatically.

Firstly, the 'Include in Auto' in the supplier configuration is ticked. If tracking status is to be obtained then the 'Tracking' is ticked also.

Santiago is used to start a task to send the orders automatically. This is normally done by creating a batch file to do this.

Eg

l:\progs\annapurna.exe USER=xxxx PASSWORD=yyyy AUTO

User xxxx needs to be created in Annapurna with Password yyyy. Importantly in the user configuration for xxxx in the “Automatic” section, then 'Send Orders' needs to be ticked. This setting tells Annapurna when the user logs in to start the order sending.

Normal operation is to send orders and then look for status updates. It is possible to change this by starting Annapurna (or amending the batch file) to have

SENDONLY to send orders only

TRACKONLY to read the tracking only.

Some sites will have SENDONLY running every 30 minutes but TRACKONLY set for twice a day. This is done by creating separate Santiago entries.

Privacy on Orders - Employee accounts

 There is a new flag on the customer record which will prevent standard users from viewing the prescription details on an order.

Send an email when 'Watched' orders are completed.

 Orders can be marked as watched when there is a need to follow the progress of the order. Usually this is because there is a dialogue with the customer over the order.  There is now a setting to send an email when these orders have been completed.

More information is here:Email watched

Restricting Reports by User

 It is now possible to assign reports to a report group. Users can also be assigned to a report group and then the user will only see the report  within their group.

For example a report group can be set for Finance or for Production or Customer Services.

Report Groups are created in a new Groups tab in the Reports menu. This is only available to administration users.  

This will show the available reports down the left hand side .In the middle, a report group can be selected or report groups added, edited or removed. On the right hand side the repots in the selected report group are shown and there are button to add or remove ticked  reports.

In the user configuration, there is an option to select a report group for the user. If it is not set then all reports will still be available.

Frame Pictures in Solenzara

 It is now possible to show frame pictures in Solenzara.

More information is here:https://www.hawkstonedesign.co.uk/documentation/Frame Images.pdf