When order processing is automated then the order comes in and is sent to the supplier within a short time. This does not allow time for the customer to ring up and amend the order. after sending the order.
If this is an issue with some customers then there is a new field in the customer record called PO Delay.on the group tab. This specifies a time in minutes before the order is released to be added to the supplier queue for sending orders. The delay considers Monday to Friday, 9 to 5 working hours.
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