Essilor Eye Protect System and Tints

Essilor have introduced Eye Protect System and this is included as standard with some coatings.  However if the lens is tinted the Eye Protect System is not applied and Essilor reduce the price. In order to do the same in Annapurna there are two new settings under Pricing / EPS.

Coating Codes.
Here enter the coating codes that have EPS included eg E045. Separate the codes with a ;

EPS Price.
Here enter the price for EPS - currently £2.50.

VCA Device Daily Control Trace

VCA Device now supports a daily control trace to be made. This is to check that the tracer is still making consistent trace. It should not be to replace procedures for regular calibration but an additional measure to ensure quality.

More information is here: VCA Device Control Shape documentation

Rejects configuration

The names of the reject reasons and descriptions can now be changed. For Admin users, on the reject screen, there is a pencil icon on the top panel. If this is clicked then the list of configured department and reason are shown. When a reason is selected then it is possible to enter a new description. 

It is also possible to "disable" selected reasons so that they do not appear in the available options.

Teamviewer Remote Support

Our remote access software has been upgraded and the new link for support is:

Teamviewer Remote Access

Or start from Annapurna or Kalahari programs - in the bottom right of the Opening Screen.

View Sales Analysis extended

There are new tabs in the View Sales Analysis to show sales by customer, by product, by frame details, by lens characteristics.

EDI Preview

There is a new tick box on the top of the EDI processing screen  Preview.

If this is ticked then a panel will appear as the mouse hovers over an order. The panel will show information about the order.

This will allow orders with particular criteria to be identified and processed.

Second Returns

When an order is returned a new order is created with same reference but a suffix (+) to indicate a return. Another return cannot be made against the original order. Similarly a second credit is not allowed. If the order is returned again then the return needs to be booked against the first return.

There was a problem with this process in that if the first return was converted into a wholesale order for example for a frame repair and then second return was returned for lens reasons then the second return is made against the wholesale order.

In order to overcome this there is now the option on a second return to base the return on the original order or on the first return.