Tuesday 25 May 2021

Supply library frames on prescription order without inventory check

 By default, when a frame is supplied on an prescription order that is held in the Annapurna library then the frame inventory level is checked to see if there is sufficient to supply.  

It is often the case that these frames are not held in stock but ordered in as the demand is raised. There are advantages to using a library frame rather than a generic frame where frames are often sold as a trace can be saved and other data such a drill holes, bevel and restrictions can be included in the frame record.

If the frame is in the library but no inventory is held then the frame status should be set to 'As Entered' which will tell Annapurna that this frame will be ordered in when a prescription order is placed.





Monday 24 May 2021

Delay in sending orders to suppliers

 When order processing is automated then the order comes in and is sent to the supplier within a short time. This does not allow time for the customer to ring up and amend the order. after sending the order.


 If this is an issue with some customers then there is a new field in the customer record called PO Delay.on the group tab.  This specifies a time in minutes before the order is released to be added to the supplier queue for sending orders. The delay considers Monday to Friday, 9 to 5 working hours.


Thursday 13 May 2021