Sunday 22 February 2015

Customer Update - Collection Days

Some independent opticians are not open each day and if postage is being charged on a daily basis rather than by job, it can mean that the optician is charged for delivery on days when they are not open.  

An example.


Suppose, the optician is closed on Wednesday then any jobs completed on Tuesday and Wednesday will be delivered on Thursday.  The optician will be charged for delivery for jobs completed on Tuesday and Wednesday.

In the update,  Tuesday will be unticked as a collection day.  Now, when a job is completed on Tuesday, the operator will be told that the optician does not have a collection on this day and according to the lab procedures put the job to one side for completion tomorrow.

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