Saving Deleted EDI Orders as a Cancelled Order.

When orders are received by EDI, it may not be possible to process the order. Currently the EDI order is deleted and no record is kept. Sometimes this can cause problems as someone else from the customer can call for progress update.

In order to keep a record then the EDI order can be converted into a cancelled order.

This is turned on via a new setting.

Job Entry / EDI / Deleting / Save Deleted file as cancelled order.

This will create a cancelled order on the system with the reference supplied.